FREQUENTLY ASKED QUESTIONS
What time do I check in/check out?
Check in is from 12:00 to 17:00. The ship takes off at 12:00. Once the cruise done, you check out at 10:00 AM
Do we cycle a couple of times a day or just cover the route in one ride?
Our daily cycle routine is one ride. The driving time depends on the length of the route. Before each ride you will get detailed information about the tour. Of course, if someone wants to make another ride in the afternoon, it is also possible.
Is it possible to set up a vegetarian menu during the entire trip?
Of course it is, just let us know a week before we take off.
Is it possible to book a cabin for a single person?
It’s possible, but you’ll have to pay an extra 350 EUR.
What are the paying methods and do I need to pay an advance?
If you book online you need to pay 100% payment in advance by credit or debit card. If you book via email then you pay 150 euro per person and the remaining balance must be paid 30 days before the departure date. You can read all about it in our Terms of Use.
Is linen provided?
Linen is fully provided during your stay.
Is electricity available 100% of the time?
220 v electricity is available during the entire time.
Is wi-fi available?
Yes, wi-fi is available.
Can you provide us with bikes?
Yes, we can. We have some lovely 21-speed trekking bicycles available for 60 EUR/week. Also, we have a couple of electronic 8-speed Flyer bicycles, that cost 140 EUR/week. We also offer bike insurance to cover any damages that may occur during the cruise.
Do you have bike repair kits onboard?
The ship has all the repair tools, spare parts and a first aid kit. We’ve got you covered for just about any situation that might occur.